
Kudos to the businesses who were accommodating in New York. The Gershwin Theater for Wicked, the Grayline bus tour, the Hilton Garden Inn, the Today Show and the NBC Studios.
For those who were rude or made no effort, I got really great at asking "what would you do for someone in a wheelchair?" It was instant association for the employee of the establishment -- an aha moment, if you will. My mom is in great shape, but she needs space in front of her for Cricket. Under the ADA, businesses have to accommodate a person with disabilities. They have to.
As for the Times Square ESPN store, one of the 30 Rockefeller Plaza security guards, and a few taxi cab drivers, not cool. Keep in mind that's discrimination. Yes, Antonio at ESPN, I understand you're Hispanic, I don't care if you don't like being called discriminatory, that's what your establishment is doing and you will let us in the store. (can you tell I became just a wee bit feisty. Just a wee bit. Hey don't hurt my momma!)
The award for least accommodating, however, goes to Jeff at Delta Airlines at the Salt Lake City Airport.
My mom called weeks in advance to reserve the front seat of the plane where there is space for a guide dog. We arrived there, and that row was an exit row -- thus a guide dog couldn't sit there. We politely asked him what accommodation would be made, as it was required by law.
He told us nothing would be done, he couldn't help us. I told him he had to. He started yelling. A stranger stepped in to help -- offering his first-class upgrade. Jeff yelled at him too, saying there were no upgrades available. Guess what, there were.
Eventually his supervisor stepped in and arranged for the row we were at to be open.
My mom wasn't asking for a first-class seat, she was asking to be accommodated, just like an overweight person asks for a seatbelt extender. There's no difference.
Apparently it's the new plane Delta has, but they must figure out what they are going to do to follow the law. Someone's got to speak up. The whole ordeal of being yelled at was humiliating and awful. We didn't let it ruin our trip, but that's because my mom is spunky. Other people would have been too shy to speak up.
Look, I know my mom doesn't "look" blind or "act" blind. Can we step away from the stereotype Stevie Wonder set though? Why does a person who is blind have to act a certain way?
We all have disabilities, whether seen or unseen. It took a lot of courage for my mom to get a guide dog and say to the world "yes, America, I'm blind."
Sure, we joke about playing the "blind card" to get to the front row of the Today Show or bypassing the bathroom line at the Broadway shows. But if you gave my mom a choice -- I think she'd pick getting to see the stars at night or the pictures on the wall at the theater.
P.S. Working with Davina on the photos inspired my mom to start a blog about what she does everyday.

20 comments:
All I can say, is your Mother is on my list of hero's. And you too. Way to stand up and support your mom. How rude are some people. I just can't believe it.
Tell your mom hello. She seems so fun and nice.
I'm glad that besides people's ignorance/stupidity you guys had good time. Thank goodness that you too are spunky girls that can stand up for yourselves. I wonder how many blind people would just get turned away and never plead their cause. How long has your mom been blind?
This is something that has bothered me my whole life. I swear some people have no human decency. It sucks that you have to get louder and louder to get someone to pay attention and do something, but at least you stood up for yourselves...you go girls!!
I am grateful that your mother is willing to fight for what is right.
Besides, we all have disabilities, however not all can see what they are!!!
Nats,
This post was really inspirational. I loved meeting your mom last week. I'm glad you two can still smile despite rude people. Yes, that's you Antonio.
The Davina photo shoot is AMAZING! Totally captured your mom's personality.
i can't wait to meet Antonio at ESPN or Jeff at Delta and give them my 2 cents (and probably a kick in the pants). it was great meeting your mom and spending the afternoon with you guys. i know katie really enjoyed it.
cameron
What a sweet tribute to your incredible mom! I followed the link to Davina's site and I'm so glad I did. What a wonderful way to start my day... knowing there are bigger battles than the ones I make too big a deal of in my own life. And the people fighting them are doing it with such grace and class - I could learn a lot from your mom's beautiful example.
Thanks for the post.
1. I love passion-- and expect nothing less from you Mrs. Wardel.
2. The photo essay is amazing... I had such a smile noticing that you and your mother have exactly the same "poses" when you stand. I can't wait to meet her.
3. Since your mom is smart enough to use a visual (the googles) for her kids-- she should consider a career in therapy materials. . . .she could make millions!
I'm so glad you had a good time with your mom. I'm impressed with the many qualities you both obviously possess. See you soon.
That's really amazing, Natalie. All of it. I'm glad you guys had such a great trip and the fact that being blind doesn't stop your mom from living life to the fullest is really inspiring.
Thanks for sharing, Nats! Your mom is an amazing woman!!!
Wow, I got outraged reading this and I wasn't even there. Seriously, the guy at Delta should be FIRED for his attitude and complete lack of respect (I hope he at least got written up and Delta needs to train their employees better).
Loved the article and beautiful pictures of your Mom. She sounds amazing, like someone else I know... like Mother like Daughter!!
I'm so glad you enjoyed your trip and yay for getting to see The Today Show. I'm so jealous!!!!
Wow, it is absolutely amazing to read your writing. It makes me really miss you! And I love your mom. And you. I am so happy that you are happy in CA. Sorry about unaccommodating (more like law-breaking) people. I just hope your writing will make me more aware of others around me. Love you. Thanks for the comment.
Wow Natalie, your mother is incredible-- and reading a bit of her story sheds light on why you are so incredible also. What a great woman to be raised by (and your dad sounds like a sweetheart too!)
Dallas' grandmother is legally blind but most would never even know it. She is so positive and bright and notices things like the skirt I'm wearing even though I don't know if she has ever really seen what I look like. Those tv shows where the person doesn't want their identity exposed so they blur their faces out-- that is the way she says she sees the world. Dallas' grandpa reads everything to her and is losing his hearing- they like to joke about how together they complete a person. It is very sweet and powerful to see their love.
Anyway, thanks for the post-- it was very inspiring and hurray for your mom! Also, I love the name of her business!
I love this. I love people like your mom who are spunky although they have disabilities (very often more spunky than people without visible disabilities, isn't that sad for the non-disabled??) What a wonderful tribute, Nat!
I love the way you write. It always keeps me riveted. What an amazing journalist you must be!
Very inspiring. Davina's story brought me to tears.
Your mom is an amazing woman! She's taught you well because so are you! xoxo
Your blog is linked on mine through Blogherads. Check out my friends blog-http://annesservicedogtraining.blogspot.com/
for the same story-different version.
Your mom is awesome and such an example. I think knowing all that about your mom helps me understand you a little bit better. Its where you get your drive :) Sadly, her encounters with truly ignorant and rude people will go on for a long while. But we all know she can handle it.
I love your mom.. and you are seriously like her in so many ways. I'm glad we were able to meet and hang out... words cannot even begin to describe how happy it made me!
Ohmiheck! What a crazy trip. I'm so glad to get to read what Becky goes through on a trip...that for so many of us is not such an ordeal.
I love that your mom started a blog! She is an amazing woman. The way she just rolls with the punches, accomplishes things, and does it all with such grace and cheerfulness is just inspiring.
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